Privacy Policy
Overview of data protection
General
The following gives a simple overview of what kind of personal information we collect, why we collect it, and how we handle your data when you visit or use this website. Personal information is any data with which you could be personally identified. Detailed information can be found in the privacy policy below.
Data collection on this website
Who is responsible for data collection on this website?
Data collected on this website is processed by the website operator, Vučna služba Gavrić. The operator's contact details can be found in the legal notice.
How do we collect your data?
Some data is collected when you provide it to us, for example through the contact form.
Other data is collected automatically by our IT systems when you visit and use this website — primarily technical data such as the browser and operating system you are using, or the time you accessed the website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request, free of charge, information about your stored data, its origin, its recipients, and the purpose of its collection. You also have the right to request correction, restriction, or deletion of your data. You may contact us at any time using the address given in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.
General and mandatory information
Data protection
The operator of this website takes the protection of your personal data seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations (the GDPR) and this privacy policy.
Please note that data transmitted over the internet (e.g. via email) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for data processing on this website is:
VUČNA SLUŽBA GAVRIĆ, obrt za usluge, vl. Matej Gavrić, Plitvička ulica 37a, 10360 Sesvete, e-mail: kontakt@vucnasluzbagavric.hr.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may revoke your consent at any time, with future effect. An informal email is sufficient. Data processed before we receive your request may still be processed lawfully.
Right to lodge a complaint with a supervisory authority
In the event of a breach of data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.
Right to data portability
You have the right to have data we process based on your consent or in fulfillment of a contract delivered to you or a third party in a standard, machine-readable format, where technically feasible.
Information, restriction, deletion
As permitted by law, you have the right to be informed free of charge, at any time, about your stored personal data, its origin, recipients, and the purpose of processing. You also have the right to have your data corrected, restricted, or deleted. Contact us using the address in the legal notice.
Objection to promotional emails
We hereby expressly object to the use of contact data published in the legal notice for sending unsolicited promotional and informational material. The website operator reserves the right to take legal action in case of unsolicited advertising, such as spam email.
Data collection on this website
Cookies
Some of our pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient, and secure. They are small text files stored on your device by your browser.
Most cookies we use are "session cookies", automatically deleted after your visit. Other cookies remain on your device until you delete them, allowing us to recognize your browser on your next visit.
You can configure your browser to notify you about cookies, or to reject them, at any time. Disabling cookies may limit the functionality of this website.
Cookies necessary for electronic communication or for functions you explicitly request are stored under Art. 6(1)(f) GDPR. The website operator has a legitimate interest in an optimized, technically flawless service.
Server log files
Our hosting provider automatically collects and stores information that your browser transmits in "server log files". These are:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with data from other sources. The legal basis is Art. 6(1)(f) GDPR.
Contact form
If you send us an inquiry via the contact form, we collect the data you enter, including your contact details, to answer your inquiry and any follow-up questions. We do not share this data without your permission.
Data entered in the contact form is processed only with your consent, per Art. 6(1)(a) GDPR. You may revoke your consent at any time by informal email.
We retain data from the contact form until you request its deletion, revoke your consent, or the purpose for storing it no longer applies. Mandatory statutory retention periods remain unaffected.
Processing of customer and contract data
We collect, process, and use personal data only to the extent necessary to establish or modify a business relationship with us, based on Art. 6(1)(b) GDPR. Usage data is collected only to the extent required to provide our service or to bill for it.
Collected customer data is deleted after completion of the order or termination of the business relationship, subject to statutory retention periods.
Tools and plugins
Google Maps
This site uses the Google Maps service via an API, operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Using Google Maps requires storing your IP address, which is generally transmitted to and stored on a Google server (including servers outside the EU). The operator of this site has no influence over this data transfer.
Using Google Maps serves our legitimate interest in presenting an appealing website and making it easier to find the locations we indicate, per Art. 6(1)(f) GDPR.
More information on Google's handling of user data is available at https://policies.google.com/privacy.
